Updates on COVID-19
During this time, we are committed to providing our members updated information regarding COVID-19. It is our responsibility to make sure our members are informed and educated. Please take your time reviewing the valuable information and let us know if you have any questions!
Stephen Marshall of Kentucky Landlord Law
5/19/20: Listen to Stephen Marshall explain what landlords need to know about the CARES Act.
THE CARES ACT AND EVICTIONS: WHAT LANDLORDS NEED TO KNOW
5/17/20: Stephen Marshall provides updates on eviction and court openings. Check out his blog through the link below.
UPDATE ON EVICTIONS AND COURT OPENINGS
5/7/20: Stephen Marshall explains the new COVID-19 requirements for property management offices.
New COVID-19 Requirements for Property Management Offices
5/1/20: Check out Stephen Marshall's update on rent cancellations, along with the latest on pool closures, showing occupied units, and some new training webinars.
FRIDAY UPDATE: CALLS FOR RENT CANCELLATIONS, PHONE ZAPS, POOL CLOSURES, AND SHOWING OCCUPIED UNITS
4/22/20: Stephen Marshall discusses a program for tenants regarding utility assistance. Please click the link below for more information.
A UTILITY ASSISTANCE PROGRAM FOR TENANTS
4/15/20: Stephen Marshall has released new information regarding non-paying tenants and how to reduce evictions. Please click the link below to review the information.
A NEW NOTICE FOR NON-PAYING TENANTS AND A PROGRAM TO REDUCE EVICTIONS
4/8/20: Stephen Marshall discusses ways to deal with non-paying tenants during COVID-19. Please click the link below to review the information.
HOW TO DEAL WITH NON-PAYING TENANTS DURING COVID-19
4/3/20: Stephen Marshall explains the update to the eviction policy regarding dangerous criminal activities that pose a serious threat to the health and safety of the public. Please click the link below to review the information.
AN EXCEPTION TO THE GOVERNOR'S NO-EVICTION POLICY
3/30/20: Stephen Marshall posted a letter and video explaining how to work with tenants on rent. Please click the link below to review the information.
HOW TO WORK WITH TENANTS ON RENT AMID COVID-19 AND AN UPDATE ON COURT CLOSURES
3/25/20: Stephen Marshall posted about the Governor's recent executive order. Please click the link below to review the information.
THREE THINGS TO KNOW ABOUT THE GOVERNOR'S LATEST EXECUTIVE ORDER AND SOME FAIR HOUSING GUIDANCE
3/23/20: Review the information regarding eviction updates from Stephen Marshall of Kentucky Landlord Law by clicking the link below.
FAYETTE COUNTY AND HUD EVICTION UPDATE, THOUGHTS FROM THE FIELD, AND SOME ENCOURAGEMENT
Government Assistance
CARES Act Small Business Provisions: The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn.
For more information regarding the CARES Act, please click here.
SBA's Disaster Assistance: The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).
For more information regarding SBA's disaster assistance, please click here.
Paycheck Protection Program: The U.S. Department of Treasury has released the provisional guidelines for the Paycheck Protection Program to support American workers and businesses who are impacted by the coronavirus.
For more information regarding the Paycheck Protection Program, please click here.
Guidance on Best Practice
NAA has released micro-webinars regarding best practices during this time:
Click here to review NAA's coronavirus update page.
5/8/20: NAA discusses how to reopen amenity spaces.
Click here to watch the webinar.
5/7/20: In this webinar, NAA discusses "Package Management During COVID-19: Exceeding Resident Expectations".
Click here to watch the webinar.
5/6/20: NAA discusses how to transition employees back into the workforce.
Click here to watch the webinar.
5/5/20: While the COVID-19 pandemic has created many challenges, it also provides an opportunity to learn new skills and find new ways to connect.
Click here to watch the webinar.
5/4/20: NAA takes a look at how the COVID-19 pandemic is affecting the move-in and move-out processes, as well as the best practices for personal protective equipment (PPE) and how communication is the new marketing.
Click here to watch the webinar.
4/27/20: NAA discusses how "Reopening the Economy" impacts multifamily management (4 Parts)
Click here to watch the webinar (part 1 of 4)
Click here to watch the webinar (part 2 of 4)
Click here to watch the webinar (part 3 of 4)
Click here to watch the webinar (part 4 of 4)
4/24/20: In this webinar, NAA examines how to create high-touch experience in a no-contact world through self-service tours.
Click here to watch the webinar.
4/23/20: NAA realeased a webinar discussing how to prepare for the new "next" normal.
Click here to watch the webinar.
4/21/20: NAA reviews considerations for continued compliance with the Violence Against Women Act (VAWA).
Click here to watch the webinar.
4/20/20: NAA evaluates reputation management considerations stemming from the COVID-19 pandemic.
Click here to watch the webinar.
4/17/20: NAA examines the ways in which the COVID-19 pandemic is affecting the collection of rent.
Click here to watch the webinar.
4/15/20: NAA has provided an overview of the best practices for vacant apartment maintenance during COVID-19.
Click here to watch the webinar.
4/14/20: With this webinar, NAA has examined the ways in which the COVID-19 is disrupting the world of property management.
Click here to watch the webinar.
4/13/20: NAA shows a tour of their resources and guidance dedicated to the COVID-19 pandemic.
Click here to watch the webinar.
4/7/20: NAA Coronavirus Micro-Webinar Provides 3 Tips for Emotional Resilience.
Click here to watch the webinar.
4/6/20: NAA Shares How to Be Heard Above the Noise - Continuous Communication With Employees.
Click here to watch the webinar.
4/6/20: NAA Released a Micro-Seminar on How to Provide Excellent Service through Virtual Leasing.
Click here to watch the webinar.
3/31/20: NAA's Best Practice for Property Managers regarding Rent Collections, Late Fees, Filings, Payment Plans.
Click here to watch the webinar.
3/30/20: NAA shares New COVID-19 Federal Laws.
Click here to watch the webinar.
3/25/20: NAA released a webinar regarding Guidance for Suppliers Amid COVID-19.
Click here to watch the webinar.
3/20/20: NAA has provided a webinar on How to Handle Maintenance During COVID-19.
Click here to watch the webinar.
COVID-19 Renter Help:
A coalition of agencies in Lexington are working to prevent mass evictions caused by the COVID-19 pandemic. Check out the website through the link below and complete the following information.
Click here for renter help.
Advisory Memorandum on Identification of Essential Critical Infrastructure Workers during COVID-19:
Review the letter by clicking here.
Grace Hill and NAA's Education Institute:
The two have teamed up to create a series of COVID-19 courses for property management professionals.
Check out the first course here: Basic Prevention and Preparation
Check out the second course here: What Real Estate Managers Need to Know
Kentucky Evictions Waiver (for emergency situations only):
The Executive Director of the Apartment Association of Kentucky and the Louisville Apartment Association, JD Carey, has been working closely with the Governor's office regarding evictions.
Click here to access the Eviction Waiver here.
During this time, we are committed to providing our members updated information regarding COVID-19. It is our responsibility to make sure our members are informed and educated. Please take your time reviewing the valuable information and let us know if you have any questions!
Stephen Marshall of Kentucky Landlord Law
5/19/20: Listen to Stephen Marshall explain what landlords need to know about the CARES Act.
THE CARES ACT AND EVICTIONS: WHAT LANDLORDS NEED TO KNOW
5/17/20: Stephen Marshall provides updates on eviction and court openings. Check out his blog through the link below.
UPDATE ON EVICTIONS AND COURT OPENINGS
5/7/20: Stephen Marshall explains the new COVID-19 requirements for property management offices.
New COVID-19 Requirements for Property Management Offices
5/1/20: Check out Stephen Marshall's update on rent cancellations, along with the latest on pool closures, showing occupied units, and some new training webinars.
FRIDAY UPDATE: CALLS FOR RENT CANCELLATIONS, PHONE ZAPS, POOL CLOSURES, AND SHOWING OCCUPIED UNITS
4/22/20: Stephen Marshall discusses a program for tenants regarding utility assistance. Please click the link below for more information.
A UTILITY ASSISTANCE PROGRAM FOR TENANTS
4/15/20: Stephen Marshall has released new information regarding non-paying tenants and how to reduce evictions. Please click the link below to review the information.
A NEW NOTICE FOR NON-PAYING TENANTS AND A PROGRAM TO REDUCE EVICTIONS
4/8/20: Stephen Marshall discusses ways to deal with non-paying tenants during COVID-19. Please click the link below to review the information.
HOW TO DEAL WITH NON-PAYING TENANTS DURING COVID-19
4/3/20: Stephen Marshall explains the update to the eviction policy regarding dangerous criminal activities that pose a serious threat to the health and safety of the public. Please click the link below to review the information.
AN EXCEPTION TO THE GOVERNOR'S NO-EVICTION POLICY
3/30/20: Stephen Marshall posted a letter and video explaining how to work with tenants on rent. Please click the link below to review the information.
HOW TO WORK WITH TENANTS ON RENT AMID COVID-19 AND AN UPDATE ON COURT CLOSURES
3/25/20: Stephen Marshall posted about the Governor's recent executive order. Please click the link below to review the information.
THREE THINGS TO KNOW ABOUT THE GOVERNOR'S LATEST EXECUTIVE ORDER AND SOME FAIR HOUSING GUIDANCE
3/23/20: Review the information regarding eviction updates from Stephen Marshall of Kentucky Landlord Law by clicking the link below.
FAYETTE COUNTY AND HUD EVICTION UPDATE, THOUGHTS FROM THE FIELD, AND SOME ENCOURAGEMENT
Government Assistance
CARES Act Small Business Provisions: The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn.
For more information regarding the CARES Act, please click here.
SBA's Disaster Assistance: The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).
For more information regarding SBA's disaster assistance, please click here.
Paycheck Protection Program: The U.S. Department of Treasury has released the provisional guidelines for the Paycheck Protection Program to support American workers and businesses who are impacted by the coronavirus.
For more information regarding the Paycheck Protection Program, please click here.
Guidance on Best Practice
NAA has released micro-webinars regarding best practices during this time:
Click here to review NAA's coronavirus update page.
5/8/20: NAA discusses how to reopen amenity spaces.
Click here to watch the webinar.
5/7/20: In this webinar, NAA discusses "Package Management During COVID-19: Exceeding Resident Expectations".
Click here to watch the webinar.
5/6/20: NAA discusses how to transition employees back into the workforce.
Click here to watch the webinar.
5/5/20: While the COVID-19 pandemic has created many challenges, it also provides an opportunity to learn new skills and find new ways to connect.
Click here to watch the webinar.
5/4/20: NAA takes a look at how the COVID-19 pandemic is affecting the move-in and move-out processes, as well as the best practices for personal protective equipment (PPE) and how communication is the new marketing.
Click here to watch the webinar.
4/27/20: NAA discusses how "Reopening the Economy" impacts multifamily management (4 Parts)
Click here to watch the webinar (part 1 of 4)
Click here to watch the webinar (part 2 of 4)
Click here to watch the webinar (part 3 of 4)
Click here to watch the webinar (part 4 of 4)
4/24/20: In this webinar, NAA examines how to create high-touch experience in a no-contact world through self-service tours.
Click here to watch the webinar.
4/23/20: NAA realeased a webinar discussing how to prepare for the new "next" normal.
Click here to watch the webinar.
4/21/20: NAA reviews considerations for continued compliance with the Violence Against Women Act (VAWA).
Click here to watch the webinar.
4/20/20: NAA evaluates reputation management considerations stemming from the COVID-19 pandemic.
Click here to watch the webinar.
4/17/20: NAA examines the ways in which the COVID-19 pandemic is affecting the collection of rent.
Click here to watch the webinar.
4/15/20: NAA has provided an overview of the best practices for vacant apartment maintenance during COVID-19.
Click here to watch the webinar.
4/14/20: With this webinar, NAA has examined the ways in which the COVID-19 is disrupting the world of property management.
Click here to watch the webinar.
4/13/20: NAA shows a tour of their resources and guidance dedicated to the COVID-19 pandemic.
Click here to watch the webinar.
4/7/20: NAA Coronavirus Micro-Webinar Provides 3 Tips for Emotional Resilience.
Click here to watch the webinar.
4/6/20: NAA Shares How to Be Heard Above the Noise - Continuous Communication With Employees.
Click here to watch the webinar.
4/6/20: NAA Released a Micro-Seminar on How to Provide Excellent Service through Virtual Leasing.
Click here to watch the webinar.
3/31/20: NAA's Best Practice for Property Managers regarding Rent Collections, Late Fees, Filings, Payment Plans.
Click here to watch the webinar.
3/30/20: NAA shares New COVID-19 Federal Laws.
Click here to watch the webinar.
3/25/20: NAA released a webinar regarding Guidance for Suppliers Amid COVID-19.
Click here to watch the webinar.
3/20/20: NAA has provided a webinar on How to Handle Maintenance During COVID-19.
Click here to watch the webinar.
COVID-19 Renter Help:
A coalition of agencies in Lexington are working to prevent mass evictions caused by the COVID-19 pandemic. Check out the website through the link below and complete the following information.
Click here for renter help.
Advisory Memorandum on Identification of Essential Critical Infrastructure Workers during COVID-19:
Review the letter by clicking here.
Grace Hill and NAA's Education Institute:
The two have teamed up to create a series of COVID-19 courses for property management professionals.
Check out the first course here: Basic Prevention and Preparation
Check out the second course here: What Real Estate Managers Need to Know
Kentucky Evictions Waiver (for emergency situations only):
The Executive Director of the Apartment Association of Kentucky and the Louisville Apartment Association, JD Carey, has been working closely with the Governor's office regarding evictions.
Click here to access the Eviction Waiver here.